Terms

Last updated: October 30, 2026

These terms cover the Acme Longterm website and the My Loved Ones by Acme Longterm text message program. Acme Longterm is operated as a sole proprietorship. Contact: inquiries@acmelongterm.com.

My Loved Ones text messages

• Program: My Loved Ones by Acme Longterm sends family caregivers who sign up a short daily text, sign-up and security messages, links to their settings, and replies they ask for.
• Signing up: you sign up on our web page by entering your own mobile number and ticking the consent box. Consent is not a condition of purchase.
• Frequency: usually 1 text a day, plus sign-up and security messages and any replies you ask for. Message frequency varies.
• Cost: Message and data rates may apply. Check with your mobile carrier.
• Stop: reply STOP to any message to stop all texts. You will get one confirmation and no further texts.
• Help: reply HELP, or email inquiries@acmelongterm.com.
• Carriers: mobile carriers are not liable for delayed or undelivered messages.
• Privacy: see our Privacy Policy. We do not share your mobile number with third parties for marketing.

Not an emergency service

My Loved Ones gives approximate, general updates only. It is not a medical device and not an alert or emergency system. Texts can be delayed or fail. In an emergency, call 911.

Using the service

Use the service only with a mobile number that belongs to you. Do not sign up someone else's number. We may stop sending texts to a number if we believe it has changed hands or is being misused.

Availability

My Loved Ones is in early testing. We provide it as is and may change or stop it at any time.

Changes

If we change these terms, we will update the date at the top of this page.